Privacy Policy

Review the Central Air Solutions privacy policy to learn how information may be collected, used, and protected when you contact us, request HVAC service, submit a form, or use our website.

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Privacy Policy

Privacy Policy for Central Air Solutions

Central Air Solutions respects your privacy and understands that you may have questions about how your information is collected, used, and protected. This Privacy Policy explains the information we may collect through our website, centralairsolutions.com, and how that information may be used.

By using our website, you agree to the practices described in this Privacy Policy.

Information We May Collect

When you visit our website, we may collect non-personal information such as your domain name, IP address, browser type, operating system, referring website, and the pages you visit on our site.

If you contact us through our website, by phone, email, form submission, or text message, we may collect the information you choose to provide. This may include your name, phone number, email address, service address, project details, or other information needed to respond to your request.

How We Use Information

Central Air Solutions may use collected information to:

Respond to service requests, questions, or estimate inquiries

Schedule heating and cooling service

Provide customer support

Improve our website and customer communication

Send updates about services, promotions, or policy changes when appropriate

Support internal business operations related to HVAC repair, installation, maintenance, and customer service

We do not sell your personal information for mass email marketing purposes.

Cookies

Our website may use cookies to improve your experience, understand website traffic, and help us identify repeat visitors. Cookies are small files stored on your device that help websites function more effectively.

You may choose to disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

Information Sharing

Central Air Solutions does not sell or provide collected information to outside third parties for direct or indirect mass email marketing.

We may disclose personal information when required by law or when we believe in good faith that disclosure is necessary to:

Comply with legal requirements

Protect the rights or property of Central Air Solutions

Investigate possible misuse of our website or services

Protect the safety of our customers, business, or others

Data Security

We take reasonable steps to protect information submitted to us online and offline. Information submitted through secure areas of our website may be protected by encryption and secure website technology.

Only employees or authorized personnel who need information to perform a specific job, such as customer service, scheduling, billing, or service coordination, are granted access to personally identifiable information.

No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Text Message and SMS Communications

Central Air Solutions may use text messaging to communicate with customers about service requests, scheduling, updates, promotions, or other business-related communication.

Before sending marketing-related text messages, we obtain consent from the customer. By providing your mobile number and opting in to receive text messages, you agree to receive SMS communications from Central Air Solutions.

Text messaging opt-in information is not shared, sold, or rented to third parties for marketing purposes.

Opting Out of Text Messages

You may opt out of text messages at any time. To unsubscribe, reply STOP to a text message or contact Central Air Solutions directly.

After opting out, you may no longer receive SMS communications from us, except for necessary service-related or transactional messages related to an active request or obligation.

Links to Other Websites

Our website may contain links to other websites. Central Air Solutions is not responsible for the content, privacy practices, or policies of other websites.

We encourage visitors to review the privacy policies of any outside websites they visit.

Surveys and Contests

From time to time, our website may request information through surveys, promotions, or contests. Participation is voluntary. Information collected may be used to notify winners, award prizes, improve our services, or better understand customer needs.

Updates to This Privacy Policy

Central Air Solutions may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage visitors to review this page periodically to stay informed about how information is collected, used, and protected.

Contact Us

If you have questions about this Privacy Policy or believe we are not following the practices described here, please contact Central Air Solutions.

Central Air Solutions
4481 NW Cascade Ave
East Wenatchee, WA 98802

Phone: 509-888-3389
Email: service@centralairsolutions.com
Website: centralairsolutions.com

Why Homeowners and Businesses Choose Central Air Solutions

Central Air Solutions provides heating, cooling, AC repair, furnace repair, heat pump service, mini-split installation, HVAC maintenance, and system replacement services in Wenatchee, East Wenatchee, Cashmere, Leavenworth, Quincy, and surrounding areas.

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"Pedro and his crew are outstanding and trustworthy.  Our first interaction was two years ago in the heat of summer when our system went out. As promised they responded in a timely manner and stayed late to get us up and running. Recently the entire system went out and as promised Pedro and his great crew had our system installed and running in one day."

Jackie B.

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"Bill with Central Air Solutions was extremely knowledgeable and fixed our HVAC system quickly. Relieved all the stresses we had with our 4 1/2 year old system that was installed by a previous company. You can count on Central Air Solutions not only doing it quick, but correctly."

TJ S.

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"Had my unit shut down on one of the hottest days of the year. Knowing summer is a crazy busy time of the HVAC industry I was blown away by the excellent communication and service. They made my situation a priority and got out next morning and fix the issue. Will always recommend Central Air Solutions! Thank you to you and your team."

Jason G.

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"This is the second time Pedro  and his crew saved me, once last winter and today when air conditioner went out they were here in less than 1/2 hour and Jacob had it fixed fast! Very professional technicians! I will only use this company and highly recommend them!"

Bridget P.