Terms & Conditions

Terms & Conditions for Central Air Solutions

Welcome to Central Air Solutions. These Terms & Conditions explain how our website, services, estimates, payments, scheduling, and customer communication are handled.

By using our website or requesting service from Central Air Solutions, you agree to the terms listed on this page. If you do not agree with these terms, please do not use our website or services.

1. General Information

Central Air Solutions is based in East Wenatchee, WA and provides heating, cooling, HVAC repair, installation, maintenance, diagnostics, tune-ups, and system replacement services for homes and businesses.

These Terms apply to website visitors, customers, service clients, and anyone who uses our website or requests our services.

2. Services

Central Air Solutions provides HVAC services that may include heating repair, cooling repair, HVAC installation, HVAC maintenance, furnace service, air conditioning service, heat pump service, ductless mini-splits, diagnostics, tune-ups, and system replacements.

Specific work, pricing, materials, equipment, timelines, and payment details may be outlined in a written estimate, invoice, proposal, or service agreement.

Central Air Solutions reserves the right to refuse service for legitimate reasons, including safety concerns, site conditions, scheduling limitations, lack of resources, non-payment, or failure to follow these Terms.

3. Estimates, Pricing, and Payments

Prices may vary based on the type of service, equipment, materials, labor, property conditions, and project scope.

Written estimates are valid for 30 days from the date issued unless a different expiration date is listed on the estimate, proposal, or bid.

Payment terms will be listed on the invoice, estimate, or service agreement. Unless otherwise stated, payment is due upon completion of services.

Central Air Solutions may accept credit cards, checks, financing, bank transfers, or other approved payment methods. Late payments may result in additional fees, collection activity, or delays in future service.

4. Warranties and Liability

Manufacturer warranties on HVAC equipment, parts, and materials vary by manufacturer and product. Warranty details may be provided separately when applicable.

Central Air Solutions is not responsible for damage or system issues caused by improper use, lack of maintenance, neglect, unauthorized repairs, customer modifications, third-party work, unsafe conditions, or circumstances outside our control.

To the extent allowed by law, Central Air Solutions is not liable for incidental, special, indirect, or consequential damages related to website use, service delays, equipment failure, or service work.

5. Customer Responsibilities

Customers are responsible for providing safe and reasonable access to the work area, equipment, electrical panels, attic spaces, crawl spaces, mechanical rooms, outdoor units, and any other areas needed to complete the service.

Customers are responsible for notifying Central Air Solutions of known hazards, access issues, property restrictions, pets, prior system problems, or any changes that may affect the work.

Customers should report concerns or issues as soon as possible during or after the service period.

6. Website Use

The information on this website is provided for general informational purposes only. Website content may include information about HVAC services, heating and cooling systems, maintenance, repairs, installations, service areas, and customer resources.

Unauthorized copying, reproduction, distribution, or misuse of website content is not allowed without permission.

Central Air Solutions works to keep website information accurate, but we do not guarantee that all content is complete, current, or free from errors.

7. Privacy Policy

Our collection and use of personal information is explained in our Privacy Policy. Please review our Privacy Policy to understand how information may be collected, used, and protected when using our website or communicating with Central Air Solutions.

8. Messaging Terms & Conditions

By providing your phone number and opting in to receive messages from Central Air Solutions, you agree to receive informational, service-related, and promotional messages.

Messages may include appointment reminders, scheduling updates, project updates, account notifications, service communication, and promotional offers.

Message frequency may vary based on your interaction with Central Air Solutions and the type of service requested.

Standard message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving text messages at any time by replying STOP to a message. After opting out, you may receive a final confirmation message, and no further marketing messages will be sent unless you opt in again.

For help, reply HELP to the number that messaged you or contact Central Air Solutions directly.

Your phone number and SMS opt-in information will not be sold, rented, or shared with third parties for their marketing purposes.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of Washington. Any disputes related to these Terms, our website, or our services will be handled according to applicable Washington law.

10. Changes to These Terms

Central Air Solutions may update these Terms & Conditions at any time. Updates will be posted on this page. Continued use of our website or services after updates are posted means you accept the revised Terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact Central Air Solutions.

Central Air Solutions
4481 NW Cascade Ave
East Wenatchee, WA 98802

Phone: 509-888-3389
Email: service@centralairsolutions.com
Website: centralairsolutions.com